1. Booking Cancellation
If cancelled before ride start:
Refund processed automatically to original payment method within 5-7 working days.
If cancelled after ride start:
No refund applicable.
2. Security Deposit Refund
- Processed automatically after vehicle inspection
- Timeline: 3-7 working days
Deduction applicable for:
- Damages to the vehicle
- Traffic fines incurred during rental
- Missing parts or accessories
3. Failed Transactions
If payment deducted but booking not confirmed:
Refund processed automatically within 5-10 working days.
Refund Timeline Summary
| Scenario |
Timeline |
| Cancellation before ride |
5-7 working days |
| Security deposit |
3-7 working days |
| Failed transactions |
5-10 working days |
