1. Eligibility
- Minimum 18 years of age
- Valid Driving License mandatory
- Aadhaar verification via DigiLocker mandatory
- Accurate personal information required
Warning: Failure to comply may result in account suspension.
2. Booking & Rental Policy
- Rental begins at vehicle handover
- Late return charges may apply
- Extension subject to availability
3. Security Deposit
- Refundable security deposit required
- Inspection conducted after return
- Deductions applicable for damages, penalties, or missing parts
4. User Responsibilities
User agrees:
- To follow traffic laws
- Not to sub-rent vehicle
- Not to tamper with GPS or battery
- Not to drive under alcohol or drugs
5. Damage & Liability
User is liable for:
- Damage due to negligence
- Traffic violations
- Loss of accessories
Insurance claims subject to company policy.
6. Cancellation Policy
- Cancellation before ride start: Refund as per refund policy
- After ride start: Non-refundable
7. Suspension & Termination
Company reserves right to suspend or terminate account for:
- Fraud
- Fake KYC
- Payment disputes
- Policy violations
8. Limitation of Liability
Mercury Airyy Mobility shall not be liable for:
- Indirect damages
- Rider negligence
- Third-party actions
